Privacy policy
Privacy Policy
Effective Date: [Insert Date]
At Trewalk, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Who We Are
Trewalk
350-352 Bath Rd, Harmondsworth, West Drayton UB7 0DE
Phone: +44 208 759 7779
Email: contact@trewalk.com
Website: https://trewalk.myshopify.com
2. Information We Collect
We may collect and process the following data:
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Personal identification information (name, email address, phone number, shipping and billing addresses)
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Payment information (processed securely through third-party providers; we do not store credit card details)
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Order details and purchase history
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Marketing preferences
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Website usage data (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you about your orders and customer service inquiries
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Send marketing and promotional emails (if you opt in)
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Improve our website and shopping experience
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Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal data. We may share your data with:
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Trusted third-party service providers (e.g. payment processors, delivery services, analytics providers)
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Regulatory bodies or law enforcement if required by law
All third parties are required to treat your data securely and in accordance with the law.
5. Your Data Protection Rights
Under UK data protection laws, you have the right to:
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Access the personal data we hold about you
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Request correction or erasure of your data
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Object to or restrict processing
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Request data portability
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Withdraw consent at any time where consent is the basis for processing
To exercise any of these rights, please contact us at contact@trewalk.com.
6. How We Protect Your Data
We implement appropriate technical and organisational measures to ensure your data is secure. This includes secure payment gateways, encryption, and limited access to personal data.
7. Cookies
Our website uses cookies to improve your experience, analyze site traffic, and deliver personalised content. You can manage your cookie preferences through your browser settings.
For more details, see our [Cookie Policy].
8. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law (e.g. for tax and accounting purposes).
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: contact@trewalk.com
Phone: +44 208 759 7779
Contact Form: https://trewalk.myshopify.com/pages/contact