Terms of service

Terms of Service

Effective Date: [Insert Date]

Welcome to Trewalk. By accessing or using our website (https://trewalk.myshopify.com) and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. About Us

This website is operated by Trewalk.
Registered Address: 350-352 Bath Rd, Harmondsworth, West Drayton UB7 0DE
Contact: +44 208 759 7779 | contact@trewalk.com

2. Use of Our Website

By using our site, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian.

You agree not to use our website for any illegal or unauthorised purpose, and not to interfere with the security or operation of the site.

3. Products and Orders

  • All products are subject to availability.

  • We reserve the right to limit the quantities of any products or services.

  • Prices are subject to change without notice.

  • We reserve the right to refuse any order placed with us. In such cases, you will be notified and refunded in full.

4. Payment

We accept secure online payments through trusted third-party providers. By submitting your payment information, you authorise us to charge the specified amount to your selected payment method.

5. Shipping and Delivery

  • Handling time: 1–2 business days

  • Delivery time: 3–4 business days (UK only)

We aim to dispatch all orders promptly, but delays may occur due to circumstances beyond our control.

6. Returns and Refunds

We offer a 30-day return window. Returns are free, and no restocking fees apply. Items must be in original condition and packaging.

For full details, please see our Return and Refund Policy.

7. Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of Trewalk and is protected by copyright and trademark laws. You may not reproduce, copy, or exploit any portion of the site without express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Trewalk shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the UK courts.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Email: contact@trewalk.com
Phone: +44 208 759 7779
Contact Form: https://trewalk.myshopify.com/pages/contact